Terms of Service
Effective Date: July 12, 2025
Welcome to Thikana. These Terms of Service govern your use of our website, https://thikana.shop, and the purchase of products from our online store. By accessing or using our site, you agree to be bound by these terms.
1. General Conditions
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Thikana reserves the right to refuse service to anyone for any reason at any time.
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We may update, change, or replace any part of these Terms at our discretion. Continued use of the website after changes constitutes acceptance of those changes.
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You must be at least 18 years old or have parental permission to use this website.
2. Product Information & Pricing
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All product prices are listed in Bangladeshi Taka (৳) and are inclusive of VAT (where applicable).
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We strive to display accurate descriptions and images of our products, but we do not guarantee that product colors or details will appear exactly as shown on your screen.
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Prices and availability are subject to change without notice.
3. Orders & Payments
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Orders are only confirmed after full or partial payment (in case of Cash on Delivery) and successful processing.
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We accept payments via cash on delivery and other secure third-party payment gateways.
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We reserve the right to cancel any order due to fraud suspicion, inventory issues, or incomplete information.
4. Shipping & Delivery
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We aim to deliver all confirmed orders within 2 to 4 working days.
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Delivery charges:
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Inside Dhaka: ৳40
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Outside Dhaka: ৳70
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Free Delivery on orders above ৳2,000
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Customers will be notified of tracking details where applicable.
5. Return & Exchange
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Returns are accepted immediately at the time of delivery if the product does not meet your expectations.
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Products must be unused, unwashed, and returned in their original packaging with tags intact.
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An unboxing video is required for any damage or quality-related complaints.
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Used, washed, or customized items are not eligible for return.
Read the full Return & Exchange Policy for more details.
6. Intellectual Property
All content on this website — including logos, images, designs, text, graphics, and software — is the property of Thikana and is protected by applicable copyright and trademark laws. Unauthorized use is strictly prohibited.
7. User Conduct
By using this website, you agree not to:
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Use the site for any unlawful purpose
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Upload or transmit viruses, malware, or any harmful code
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Violate or attempt to bypass any security features
8. Limitation of Liability
Thikana shall not be liable for any indirect, incidental, or consequential damages resulting from:
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Delayed delivery
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Product dissatisfaction without following the return process
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Website downtime or errors
All products are sold "as is" and without warranties unless specifically mentioned.
9. Third-Party Links
Our site may contain links to third-party websites. Thikana is not responsible for the content or accuracy of any external sites and does not endorse them.
10. Governing Law
These Terms shall be governed by and construed in accordance with the laws of Bangladesh. Any disputes arising shall be subject to the jurisdiction of the courts of Dhaka.
Contact Information
If you have any questions regarding these Terms, please contact:
Thikana Clothing
📧 Email: thikanagiftshop@gmail.com
📞 Phone: +8801304224233
🌐 Website: https://thikana.shop